Author: Mathew Jun P. Mariani, Ronald U. Wacas

Abstract: Objectives: The purpose of this study was to determine the level of satisfaction among small and medium-sized enterprises (SMEs) in Tabuk City regarding the efficacy, reliability, and accuracy of the use of an inventory system and a point of sale (POS) in order to develop standardized and high-quality software. Methods/Statistical analysis: Weighted Mean, T-Test, and F-test Statistical analysis tools were utilized to assess the efficacy, reliability, and accuracy of the Inventory System and Point of Sale Service for SMEs in Tabuk City. Furthermore, the researchers used a questionnaire to gather data. Findings: Respondents in this survey were satisfied, as evidenced by the system's efficacy having a general weighted mean of 3.0 reliability weighted mean of 3.05 and accuracy at 3.21 points out by this study's findings. Furthermore, a significant difference in the Efficacy, Reliability, and Accuracy of Inventory System and POS revealed that when grouped according to position, enterprise classification, and years in business. While on the contrary, there is no significant difference in the efficacy, reliability, and accuracy of inventory system and POS when grouped according to position, enterprise classification, and years in business. Novelty: It will assist small and medium-sized enterprises (SMEs) improve business process procedures without incurring significant capital expenditures to purchase such a system. The evaluation of the system will help the researchers determined how to improve the system and address future needs.

Keywords: Point of Sale, Inventory, Reliability, Efficacy, Accuracy, Small-Medium Enterprise.

Article Info: Received: 17 Nov 2022; Received in revised form: 19 Dec 2022; Accepted: 26 Dec 2022; Available online: 31 Dec 2022

DOI: 10.22161/ijels.76.43