Author(s): Betty Arli Sonti Pakpahan

Abstract: This study aims to find out the impact of organizational culture, conflict management, and procedural justice towards normative commitment of human resources in STAKPN Tarutung. The population of this research is all the staffs and lecturers around the campus with the total number in 154, and the sample is 110 by using proportionate stratified random sampling technique. Data gathering is using questionnaire in the form of Likert-scale, and following by data analysis by using path-analysis.The research result proving that : (1) organizational culture is positively and significantly impacting towards the normative commitment. (2) conflict management is positively and significantly impacting towards the normative commitment. (3) procedural juctice is positively and significantly impacting towards the normative commitment. Hence, it is concluded that the stronger the organizational culture , the more effective conflict management, the higher procedural justice, then the higher will be the normative commitment of the human resources at STAKPN Tarutung, North Sumatera Indonesia. Practically, the result of this research can be implicated in improving the normative commitment of the human resource, it is suggestable to strengthen the organizational culture, to enhance the effevtiveness of conflict management, and empowering procedural justice.

Keywords: Organizational culture, Conflict management, Procedural justice, and Normative commitment.

DOI: 10.22161/ijels.3.2.8